Heuser Hearing Institute
Medical Receptionist
Louisville, KY (Old Louisville)
Heuser Hearing Institute's definition
Linking generations from twinkle to wrinkle through communication since 1948.
Heuser Hearing Institute's "why"
We take pride in offering the following:
Cutting-edge clinical hearing healthcare services and medical, surgical and therapeutic treatment options for patients of all ages backed by our outstanding staff of expert audiologists and otologists.
Comprehensive speech-language and communication services for patients of all ages.
In-home community outreach and early intervention services to parents with infants and young toddlers through the Kentucky and Indiana First Steps programs.
Groundbreaking, unique educational services for preschool- and kindergarten-aged children with hearing, speech, processing and language disorders, difficulties and delays.
Heuser Hearing Institute's mission statement
Heuser Hearing & Language Academy is a comprehensive educational community that exists to empower those with hearing loss or speech, language and communication disorders to reach their full potential and effectively participate in the community.
Formerly the Louisville Deaf Oral School, Heuser Hearing & Language Academy was established in 1948 through a joint sponsorship between the Woman’s Club of Louisville and the Kiwanis Club of Louisville. It was a humble beginning with three children in the basement room of the Woman’s Club. At that time, Miss Barbara Daugherty, Miss Alice Clark and Mrs. Ruth Browning were the only teachers, who each volunteered to instruct students on Saturday mornings. By the close of the first school year, 11 children had enrolled.
The Louisville Deaf Oral School was the first school of its kind in the state of Kentucky. Today, we pride ourselves on working with each family to choose the optimal communication method for their child to succeed.
Overview
Position Overview: We are seeking a friendly and organized Medical Receptionist to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for helping others. This position is crucial in ensuring our patients have a positive experience from the moment they walk through our doors.
Schedule: Monday through Friday 8a-4:30p or 8a-5p
Duties & Responsibilities
Key Responsibilities of the Medical Receptionist:
Interact with patients in the check in/out process
Schedule patients for various appointment types
Update patient information/paperwork and take payments
Understand the various types of hearing aid equipment and accessories
Receive/Ship various hearing aid equipment and accessories while maintaining accurate inventory
Communicating with patients using the phone system
Open/Close the front desk area and keep the area clean and organized
Other general duties include reporting, equipment purchase agreements, requesting/ordering supplies, depositing money and accepting donations.
Qualifications
Excellent customer service skills with diverse populations
Strong attention to detail and problem-solving skills
Professional appearance and demeanor in a fast-paced environment
Understanding of HIPPA regulations, requirements and compliance
5+years’ experience with Microsoft Office Suite
Prefer 2+ years’ experience in a medical environment
Prefer previous experience with Electronic Medical Record systems
High school diploma, GED, or equivalent
Prefer Medical Assistant certification
Heuser Hearing Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
