One Source Logistics Logo
One Source Logistics Logo

One Source Logistics

Customer Service Representative

Louisville, KY

One Source Logistics's definition

Voted #1 in BEST PLACES TO WORK 2018, 2019, 2020 & 2021!!!

One Source Logistics is a customer-focused, relationship-based third party logistics (3PL) group built in Louisville, KY.

One Source Logistics's "why"


One Source Logistics's mission statement

We strive to be the standard for quality and innovation in the logistics industry. To be the company that gets logistics done. Right.

We connect you with the most relevant and innovative logistics services through unequaled customer care representatives.

The One Source dictionary doesn’t have the words “no” or “can’t” in it. 24/7 is a slogan at a lot of places – at One Source it’s a way of life.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Louisville, KY
Full Time
From $12.00 to $13.00 / hour


As a Customer Service Representative at One Source Logistics, you are at the center of daily operations.  Those with an enthusiastic “can-do” attitude, unparalleled initiative, and lively team spirit succeed in this position.  As part of the LTL (less than truckload) division, email and phone etiquette are top priority!     

If you seek incomparable company culture, the ability to accelerate your career & being a valued team player, we encourage you to apply.

Duties & Responsibilities

  • Must be able to communicate effectively via phone & email
  • Confirming rates for customers
  • Booking shipments with carriers
  • Providing accurate status updates to customers 


  • No Experience necessary
  • Highly organized and logical 
  • Strong communication skills 
  • Eagerness to learn
  • Self-directed with the ability to solve problems
  • Excellent interpersonal skills: ability to get along with diverse personalities
  • Proficient knowledge of Microsoft Office or similar data entry software

One Source Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.